privacy policy

Introduction

 

Made of More UK is a privately-owned company dedicated to supporting women during every phase of hormonal change. We offer valuable information, engaging content, and valuable resources to assist women throughout their journey.

 

We value the privacy and protection of the data entrusted to us by all our product and service users. To ensure transparency, we have crafted this privacy notice to provide you with a comprehensive understanding of how we collect data, our data processing practices, and our commitment to safeguarding your information. We will explain the duration for which we retain data and our protocols for disposing of it when no longer necessary. Additionally, we will outline the rights you have regarding your data and the measures we implement to uphold and support those rights.

 

Opting in and out of communications made easy

 

Occasionally, we may collect "special categories of data" in online surveys, which may include biometric information, political opinions, religion, philosophical beliefs, health, sexual orientation, and more. When conducting research on these topics, your participation is always optional, and we will obtain your explicit consent to process this data. We will provide clear reminders explaining the purpose and methods of data processing, as well as any additional safeguards implemented for the use, storage, and eventual deletion or anonymization of this data.

 

1. What personal information do we collect from you?

 

We collect information:

 

• when you pay for any of our products or services
• when you register to receive one of our newsletters
• when you use any of our websites
• when you attend any of our events
• if you participate in any research we undertake
• if you join one of our communities or forums when you enter a competition
• if you contact us about a query or a complaint

 

We collect the following types of information:

 

Contact information

 

When you engage with our services, such as subscribing to an email newsletter, participating in competitions, joining online communities, or attending community events, we may request certain information from you. This may include your name, email address, and/or postal address, which enables us to deliver the requested services to you.

 

 

General personal information

 

During the process of conducting surveys or organizing competitions, we may gather additional personal information beyond contact details. This information may include details such as your gender, date of birth, marital status, and more.

 

 

Payment details

 

When you make a purchase of a product or service from us, we will require both your contact information and payment details. This is necessary to ensure secure payment processing and authorize your access to the products and services you have chosen.

 

 

Online identifiers

 

During your visit to our websites, we gather information regarding your browsing session, including the duration of your visit, the specific sites or pages you accessed, your IP address, geolocation data, the type of device (e.g., mobile phone, desktop PC, Mac) you utilized, and the language settings of your device.

 

 

Behavioural data

 

During your visit to our websites, we gather information regarding your online behaviour, such as the duration of your visit and the specific items or sections you engage with. This helps us understand how you interact with our website.

When you make a purchase of a product or service from us, we will collect information regarding the specific products and services you have acquired from us.

When you sign up for a newsletter or participate in research activities, we may gather data pertaining to your preferences, personal tastes, and interests.

 

 

“Special” categories of data

 

On certain occasions, we may collect data referred to as "special categories of data" through online surveys. These categories encompass information such as biometric data (e.g., voice samples, facial recognition), political opinions, religion, philosophical beliefs, health-related details, and sexual orientation. Participation in research involving these topics is always voluntary, and we will ensure to obtain your explicit consent before processing this data. We will provide clear explanations during data collection about the purpose, methods, and safeguards in place for using, storing, and ultimately either deleting or anonymizing this data.

 

 

Other data collection

 

The lists provided in this policy are not meant to be exhaustive. In certain cases, we may require the collection of additional data, including audio data, for the purposes outlined in this policy. Some of the aforementioned personal data is obtained directly from you, such as when you create an online account on our websites or send an email to our team. Other personal data may be collected indirectly, such as through your browsing or shopping activities. Additionally, we may receive personal data from third parties who have obtained your consent to share your details with us, or from publicly available sources.

 

 

 

2. How do we use your personal information?

 

At Made of More we use the data collected for the following reasons:

• To provide goods and services to you

• To make a tailored website available to you

• To manage any registered account(s) that you hold with us

• To verify your identity

• For fraud prevention purposes

• With your agreement, to contact you electronically about promotional offers and products and services we think may interest you

• For promotional and marketing purposes and to tailor and personalise products and services

• To train and manage our people and develop products and services

• For customer insight and market research

• To enable us to manage customer service interactions (including refunds)

• To comply, where legally required to do so by public authorities, with requests related to investigations or legal disputes

 

Newsletters

 

By signing up for one of our newsletters, you are granting consent for us to utilize the email address you provided in order to send you the requested and relevant content. You have the option to withdraw this consent at any time by unsubscribing from the newsletter.

 

 

Advertising

 

To support the provision of free content on our site and in our newsletters, we incorporate advertisements. In order to show you relevant ads, limit their frequency, and assess campaign effectiveness, we utilize cookies and similar technologies in collaboration with trusted partners. While we have a legitimate interest in using cookies, you have the freedom to opt in or out of their usage at any time. To gain further insights and explore opt-out options, please refer to our Cookies Policy. It is important to note that opting out of cookies does not imply that you will no longer see any advertisements.

 

 

Social Media Advertising  

 

We work with social media networks, such as Facebook Pixel, to display personalized advertisements based on your interactions with the 35 Thousand website. The data collected by Facebook Pixel is used to improve the quality and effectiveness of our websites and marketing efforts, and may also be anonymized and analysed in aggregate form.

 

You have the ability to control the tracking and profiling performed by Facebook by adjusting your settings in your Facebook account. For further information about the pixels and cookies we use on our websites, please refer to our Cookies Policy.

 

Additionally, we may participate in Facebook's "Custom Audience" service, which enables us to show you personalized advertisements when you visit Facebook's social media platforms. This service utilizes a unique number generated by Facebook, derived from your email address, to match with their user database. Participation in Facebook Custom Audiences requires your consent to receive marketing from us, and you can change your preferences or unsubscribe at any time.

 

Regarding research and insight, we may invite participants from our research communities who have opted in to receive communications from us. Gender and age range data collected during surveys may be used for creating "look-a-like" models, which anonymously match with our subscribers and members, allowing us to provide relevant and targeted advertising.

 

For the delivery of goods and services, we will use the information you have provided to fulfil your requests and communicate with you regarding those products and services. Please note that even if you have opted out or declined to receive promotional emails, we may still contact you regarding your registration details, account management, or customer service matters.

 

When you enter our online competitions, we process your information for the purpose of selecting a winner. If you have opted in to receive information from us or our competition sponsors, we will use the information provided to offer you relevant products and services.

 

We collaborate with luxury goods, fashion, travel, and retail partners to present exceptional offers and opportunities. You will only receive partner messages if you have actively given permission, and you can unsubscribe from these messages at any time.

 

We process any information you provide when addressing customer queries or complaints. The processing of your personal data is based on different legal bases, including consent, legitimate interest, contractual obligations, and legal compliance. These bases ensure that we collect and process your data lawfully, respecting your rights and interests. Please refer to our full Privacy Policy for more detailed information about how we handle your data and your rights as a data subject.

 

We work with social media networks, such as Facebook Pixel, to display personalized advertisements based on your interactions with the 35 Thousand website. The data collected by Facebook Pixel is used to improve the quality and effectiveness of our websites and marketing efforts, and may also be anonymized and analysed in aggregate form.

 

You have the ability to control the tracking and profiling performed by Facebook by adjusting your settings in your Facebook account. For further information about the pixels and cookies we use on our websites, please refer to our Cookies Policy.

 

Additionally, we may participate in Facebook's "Custom Audience" service, which enables us to show you personalized advertisements when you visit Facebook's social media platforms. This service utilizes a unique number generated by Facebook, derived from your email address, to match with their user database. Participation in Facebook Custom Audiences requires your consent to receive marketing from us, and you can change your preferences or unsubscribe at any time.

 

Regarding research and insight, we may invite participants from our research communities who have opted in to receive communications from us. Gender and age range data collected during surveys may be used for creating "look-a-like" models, which anonymously match with our subscribers and members, allowing us to provide relevant and targeted advertising.

 

For the delivery of goods and services, we will use the information you have provided to fulfil your requests and communicate with you regarding those products and services. Please note that even if you have opted out or declined to receive promotional emails, we may still contact you regarding your registration details, account management, or customer service matters.

 

When you enter our online competitions, we process your information for the purpose of selecting a winner. If you have opted in to receive information from us or our competition sponsors, we will use the information provided to offer you relevant products and services.

 

We collaborate with luxury goods, fashion, travel, and retail partners to present exceptional offers and opportunities. You will only receive partner messages if you have actively given permission, and you can unsubscribe from these messages at any time.

 

We process any information you provide when addressing customer queries or complaints. The processing of your personal data is based on different legal bases, including consent, legitimate interest, contractual obligations, and legal compliance. These bases ensure that we collect and process your data lawfully, respecting your rights and interests. Please refer to our full Privacy Policy for more detailed information about how we handle your data and your rights as a data subject.